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Licensed Vocational Nurse, (LVN), Managed Care Liaison, Home Health

Apply Now Hospital Name PIH Health Whittier Hospital Location Whittier, California Job Type Full-Time/Regular Job ID 18043-977 Date posted 11/30/2022

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County, and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services, and hospice care, as well as heart, cancer, women’s health, urgent care, and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and the College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care, and healthcare technology. PIH Health is certified as a Great Place to Work TM.

This is an exciting opportunity to join one of Southern California’s largest and fastest growing Home Health organizations.  Servicing more than 75 cities in 237 zip codes across the Greater Los Angeles Area, PIH Health Home Health sees more than 6,000 patients a year.  We offer Home Health clinicians the ability to work in a wide range of geographic areas within Los Angeles County, Orange County, and San Bernardino County.  Enjoy collaborating with an interdisciplinary team while creating a positive impact on the lives of our patients and community. 

The licensed vocational nurse (LVN) Managed Care Liaison (MCL) possesses those abilities that combine clinical expertise in community health with an understanding of the financial aspects of home care and aptitude for negotiation with third-party payor sources.  The MCL's overall responsibility is to negotiate service authorizations and fees with the payor sources’ designated case managers and to interpret/report the patient's needs and progress to that case manager.

Required Skills

  • Understanding of the cost of providing home health service/hospice and the scope of the department's services.
  • Familiarity with prevailing prices/practices of the area.
  • Strong verbal skills.
  • Basic computer knowledge and abilities and calculator abilities.
  • Ability to organize and prioritize.
  • Broad knowledge of Medicare and Medi-Cal coverage.
  • Understanding of clinical range of home care.
  • Ability to negotiate.  Understands and is focused on good customer service.

Required Experience

  • Current California license as a  Licensed Vocational Nurse.
  • Minimum of one-year experience in community health nursing, current acute care knowledge, and skills.
  • Current BLS certificate from the American Heart Association.
  • Current California driver's license and valid auto insurance.


  • Knowledge of Title 22 and Medicare Coverage Guidelines.
  • Able to demonstrate a broad knowledge of third-party insurance, Managed Care, Medicare, Medi-Cal, Medicare Advantage, HMO, and PPO regulations governing home health and hospice.

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Recruitment Fraud Alert

PIH Health is aware of a scam involving cybercriminals using the PIH Health logo and likeness in fake job posting. PIH Health will never request banking information, or any other financial information from job candidates. If you are suspicious of a PIH Health job postings on any online recruitment site please contact the PIH Health Human Resources Department at 562.698.0811, Ext. 12483 to verify the legitimacy of the job posting. You can also file a report with the FBI’s Internet Crime Complaint Center at