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Prescription Refill Nurse (LVN) IDS Call Center, Full-Time, Days

Apply Now Hospital Name PIH Health Physicians (PHP) Location Whittier, California Job Type Full-Time/Regular Job ID 28446

The LVN Medication Refill nurse processes prescription refill requests as clinically appropriate for patients within PIH Health. Reviews medical records to ensure refills are applicable according to practitioners’ orders and established protocols. Identifies potential issues with medication adherence and takes necessary steps to address them such as contacting patients and practitioners. Ensures accuracy in documenting medication refills within the patient’s medical record. Responsible for educating the caller regarding PIH Health’s medication refill policies and procedures utilizing knowledge of basic nursing principles, practices, ethics, and concepts. Answers incoming calls regarding medication refills from patients and pharmacies. 

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more inform! ation, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.


Required Skills

  • Strong verbal and written skills.
  • Knowledge of medical terminology, infection control and safety.
  • Good understanding of nursing principles.
  • Good understanding of patient/family teaching principles.
  • Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs, electronic health record systems).
  • Good communication skills, bilingual in Spanish helpful.

Required Experience

  • Current California LVN license
  • Current American Heart Association Basic Life Support Card
  • Minimum 1 year of experience processing medication refills
  • Experience in direct nursing care in the medical office setting

Address
13502 Whittier Blvd

Salary
25.50-39.50

Shift
Days

Zip Code
90602
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PIH Health is aware of a scam involving cybercriminals using the PIH Health logo and likeness in fake job posting. PIH Health will never request banking information, or any other financial information from job candidates. If you are suspicious of a PIH Health job postings on any online recruitment site please contact the PIH Health Human Resources Department at 562.698.0811, Ext. 12483 to verify the legitimacy of the job posting. You can also file a report with the FBI’s Internet Crime Complaint Center at IC3.gov.