Manager, Credentialing Verification Office, Medical Staff Services, Full time, Days

This position manages the Credentialing Verification Office (CVO) to assure that the credentialing functions are coordinated and fulfilled. Serves as an essential link between providers and the Medical Staff to promote and enhance good communications and a positive working relationship. Responsible for overseeing the vision and maintaining continuity in the planning, development, and implementation of standards applicable to Medical Staff members relating to credentialing, reappointment, and efficiencies.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

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Required Skills

• Excellent analytical and problem-solving skills
• Strong influencing and negotiation skills
• Effective written/oral communication and presentation skills
• In-depth knowledge of medical staff best practices, credentialing and reappointment requirements, and Medical Staff Bylaws/Rules and Regulations, and accrediting/regulatory requirements.
• Strong knowledge of applicable software programs and personal computer skills

Required Experience

Required:

• Associate degree in health services or similarly related field with 2 years managerial experience in medical staff services
• In lieu of degree, 10 years of medical staff experience with at least 2 years of managerial experience in medical staff services.
• Certified Professional Medical Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS)
• Must obtain LA City Fire Card within 6 months of employment

Preferred:

• Advanced degree preferred.