Medical Assistant/Surgery Scheduler, Orthopedics (Bilingual Spanish)
Apply Now Hospital Name PIH Health Physicians (PHP) Location Los Angeles, California Job Type Full-Time/Regular Job ID 27345The Medical Assistant/Surgery Scheduler works under general supervision to perform a variety of procedures, fills in and performs various patient-specific job duties. Must have knowledge of each clinical task assigned, must keep updated on any changes made within the Medical Assistant scope of practice. The Medical Assistant/Surgery Scheduler may be requested to float between departments and periodically travel. Responsible for processing all outside referrals including HMO and PPO, maintaining accurate records, and notifying all concerned parties of the outcome as required. Additionally, this role performs surgery scheduling and various routine clerical tasks, oversees insurance inquiries, performs pre-admission reviews, and explains deductible and payments if necessary. This position schedules surgery time with hospital and schedules physical before surgery date. Works closely with Office Manager and other members of the office to trouble-shoot and resolve problems.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Required Skills
- Candidate must be able to work in a fast-paced environment which may include a considerable amount of walking, and physical assistance for patients.
- Strong verbal and written skills; fluent in English.
- Knowledge of medical/surgical terminology and procedures, infection control and patient safety measures.
- Adaptability and accuracy.
- Must have good visual acuity and motor coordination.
- Strong clinical skills.
- Basic math skills and ability to handle cash transactions.
- Honest, dependable, and conscientious.
- Must have knowledge of insurance, HMO procedures & medical terminology and experience with ICD-10 CM & CPT coding systems, as well as experience in surgery scheduling process
- Strong knowledge of computers and computerized practice management systems and other computerized systems (Microsoft office programs and electronic health records systems).
- Demonstrates good telephone management skills.
- Excellent organizational skills, strong interpersonal skills.
- Must be able to manage multiple tasks with interruption and able to multi-task.
- Critical thinking, the ability to identify problems, good solving skills to resolve them in a timely manner.
- Use of customer service principles and practices.
- Excellent grammar, punctuation, proofreading, editing and composition skills.
Required Experience
Required:
- High school diploma or GED
- Graduation certificate from an accredited Medical Assistant program
- Must possess and maintain a BLS certification from the American Heart Association
- In circumstance of practice acquisition a competency validation must be completed by a PIH Health supervising physician whose practice we are acquiring; must have no less than 10 years’ experience with said physician/practice.
- Minimum six (6) months of front and back medical office experience.
- Bilingual (English/Spanish) required
Preferred:
- 2 years of front and back medical office experience
- Valid California Driver’s License
Address
1245 Wilshire Blvd
Salary
21.50-35.46
Shift
Days
Zip Code
90017