PBX Operator, PIH Health Good Samaritan, Full Time, Day ShiftApply Now Hospital Name PIH Health Good Samaritan Location Los Angeles, California Job Type Full-Time/Regular Job ID 15508-977 Date posted 03/24/2022
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services.
The PBX Telephone Operator is responsible for routing, screening, providing information to callers and calling hospital codes. The Operator also must be able to work in a fast pace environment handling numerous callers during peak periods. Must be a team player willing to work different shifts and weekends as needed by the hospital.
• Organization and problem solving skills
• Understanding of PBX operations
• Strong verbal and written communication skills
• Conflict resolution skills
• Strong customer service skills
- A minimum of one year experience in PBX operations.
- Must be able to respond to all critical issues in a timely manner to resolve the issue.
Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V