Retail Service Associate, FT Days

The Gift Shop Cashier is responsible for assisting the gift shop Supervisor and gift shop book keeper with daily operations such as training new volunteers, sales goals, inventory preparation, merchandising, end of day reconciliation, and customer service.  The cashier must have a flexible work availability to accommodate store operations and special events.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Work with staff and volunteers
• Customer service skills
• Excellent communication skills both verbally and written, courtesy and tact when dealing with the public.
• Merchandizing skills
• Excellent troubleshooting skills to resolve issues for staff, volunteers and customers as appropriate.
• Works independently
• Excellent people skills to train staff and volunteers

Required Experience

• High School diploma or G.E.D.
• Retail or related experience for minimum of 2 years
• Training in customer service preferred