Volunteer Specialist, PT Days

The Volunteer Specialist coordinates, guides, and facilitates the entire application process for volunteer candidates at PIH Health. Once a volunteer is accepted into the program, the Volunteer Specialist is responsible for proper orientation, and training. The Volunteer Specialist will collaborate with other department’s personnel to coordinate placement and training of a volunteer and ensure all paperwork is returned and documented in a timely manner.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Ability to think and work independently, strategically and analytically.
• Extensive knowledge of MS office and various software applications.
• Possess excellent communication and organizational skills with the ability to work in complex environments.
• Ability to work effectively with staff and volunteers.
• Ability to demonstrate accuracy and thoroughness with a high attention to detail.
• Interviewing experience.
• Exhibit sound and accurate judgement and respond well under pressure.
• Strong public speaking skills, verbal and written communication skills.

Required Experience

Required:

• High School Diploma/GED.
• Experience in resolving conflict and building partnerships.
• Public speaking experience. 
• Extensive knowledge of MS office.
• LA City Fire Card within 6 months of employment (PIHGS Only)

Preferred:

• 1 year of previous experience in hospital volunteer administration and supervision.
• Minimum 1 years of experience in administrative, human resources, or related experience.
• Certified Administrator of Volunteer Services (CAVS).
• Proficiency in the use of a volunteer database, preferably Volgistics.
• Associates degree in related field.
• Bilingual skills in Spanish/Korean.