Ambulatory Case Management Coordinator, Full-Time, Days

The Case Management Coordinator position is responsible for assisting the Nurse Case Manager with coordinating care for members and works in an outpatient healthcare setting.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Excellent verbal and written communication.
• Able to communicate daily on a highly professional level with staff, physicians and patients.
• High level of phone skills demonstrating courtesy and professionalism.
• Excellent organizational skills, problem solving and decision making abilities.
• Proficient in Windows, Microsoft Word and Excel.
• Minimum typing speed of 40 wpm.
• Able to prioritize and delegate appropriately.
• Knowledge of ICD-9, CPT and HCPCS coding.

Required Experience

Required:

• High School graduate
• A minimum of two years' experience in an outpatient healthcare setting
• Knowledge of medical terminology

Preferred:

• Spanish speaking