Case Management Coordinator, FT Days

The Case Management Coordinator plays a vital role in supporting the case management team by facilitating communication, coordinating care, and ensuring compliance with managed care requirements. This position involves outreach to members, assisting with care coordination, preparing case documentation, and supporting interdisciplinary team functions. The Case Management Coordinator will work closely with case managers, social workers, providers, and interdisciplinary teams to facilitate seamless care delivery. The Case Management Coordinator assists with the management of members in High Risk Case Management, Complex Case Management (CCM), Special Needs Plan Case Management (SNP) and Coordination of Care including Transitions of Care (TOC).

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• High level of communication skills demonstrating courtesy and professionalism.
• Excellent organizational skills, problem solving and decision-making abilities.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Proficient in Windows, Microsoft Word, and Excel.
• Minimum typing speed of 40 wpm
• Knowledge of medical terminology

Required Experience

• High school diploma or GED
• Minimum of two years of experience in health care field

Preferred:

• Experience in case management, managed care, or healthcare coordination
• Spanish Speaking