Director Enterprise (PMO) Program Management Office - 100% onsite
Apply Now Hospital Name PIH Health Whittier Hospital Location Whittier, California Job Type Full-Time/Regular Job ID 24981-977The Director, Enterprise Program Management Office is responsible for managing and overseeing large-scale enterprise-wide initiatives and other business operations projects. This role is critical to the success of these initiatives being executed to include using proven methodologies, techniques, and identifying and coordinating the work of teams completing the day-to-day tasks of the project. The Director, EPMO is instrumental in managing the organization’s success when numerous projects are occurring with overlapping deliverable deadlines. The individual in this role operates at a high level as the organization moves through the completion of a project. This role focuses on the broader impacts of the project, consistency and efficiency of how the work gets done, and the alignment of all EPMO projects with PIH Health strategic goals. The Director, EPMO serves in an advisory role on all matters related to enterprise projects.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Required Skills
Leadership and oversight of any professionals inside the EPMO.
Daily operations, coordination, and communications to ensure there is a standard set for all project & program managers
Possess a high levelof operations and financial knowledge, skills, and abilities and the commitment to exercise a high degree of accuracy and good judgement and decision-making.
Lead and collaborate on business affairs, contracts, and new partnerships that will expand and grow.
Serve as member of Information Solutions Leadership Team and may lead, supervise, and direct other staff in the office, as necessary.
Oversee project portfolio, ensuring alignment with strategic goals.
Develop and maintainproject management frameworks, methodologies, and best practices.
Identifyand mitigate project risks and issues, ensuring timelyresolution.
Oversee the execution of projects, ensuring they are completed on time, within scope, and on budget.
Track and report on project performance, ensuring alignment with organizational objectives.
Conduct regular project reviews and provide feedback to project teams to drive continuous improvement.
Analyze existing processes to identify inefficiencies and areas for improvement.
Develop and implement process improvement initiatives using methodologies such as Lean, Six Sigma, or others as appropriate.
Work with cross-functional teams to design and implement new or optimized processes.
Track the effectiveness of process improvement efforts using key performance indicators (KPIs).
Develop and implement standard operating procedures (SOPs) to ensure consistency and efficiency.
Promote a culture of continuous improvement throughout the organization, encouraging employees to identify and act on opportunities for process optimization.
Provide training and support to employees on process improvement techniques and methodologies.
Lead, mentor, and develop a team of professionals in change management, project management, and process improvement.
Work closely with senior leaders to align change, project management, and process improvement initiatives with organizational strategy and objectives.
Build strong relationships to ensure successful collaboration and alignment in initiatives.
Serve as a thought leader in change management, project management, and process improvement, providing guidance and insights to the organization.
Design and implement comprehensive strategies to support organizational change and transformation initiatives.
Manage and oversee the planning, execution, and sustainability of change initiatives.
Conduct change impact assessments and develop mitigation plans to address potential resistance and challenges.
Ensure effective communication and engagement with all stakeholders throughout the change process.
Develop training programs and coach leaders and employees to facilitatesmooth transitions.
Continuously assess the success of change initiatives and make necessary adjustments to improve outcomes.
Develop and implement communication strategies to keep stakeholders informed and engaged.
Extensive experience leading large-scale change initiatives within complex institutions, aligning operational practices with strategic goals.
Strong understanding of budgeting, forecasting, and cost control. Ability to drive fiscal accountability and ensure alignment with financial sustainability goals.
Proven leadership capabilities with the ability to guide, mentor, and inspire cross-functional teams. Excellent communication skills to engage and inform stakeholders at all levels.
Ability to drive meaningful improvements in operations, enhancing stakeholder experience and institutional effectiveness.
Ability to think critically and strategically. Skilled in analyzing data and solving complex problems to inform decision-making and drive institutional growth.
Experience developing and implementing business models that support financial and operational sustainability. Ability to translate complex data into actionable business strategies.
Required Experience
Required:
Bachelor's Degree
Project Management Professional ( PMP ) Certification or equivalent. Lean Six Sigma Master Black Belt certification or equivalent. Balanced Scorecard Professional Certification or equivalent. 10 or more years of experience Project management certification Operational and financial leadership
10 or more years of experience Providing support and managing projects for senior level executive leadership.
Preferred:
Masters Degree
Address
12401 Washington Blvd.
Salary
137342.00-224640.00
Shift
Days
FLSA Status
Professional-Exempt