Manager, Technical Services
Apply Now Hospital Name PIH Health Whittier Hospital Location Whittier, California Job Type Full-Time/Regular Job ID 24993-977This position is 100% onsite.
TheManager, Technical Services will be responsible forthe planning, development, and implementation of technical services to meet the organization's business needs. The manage the IT infrastructure, systems, and team to ensure the organization’s technology needs are met efficiently and securely. This role involves strategic planning, project management, cybersecurity oversight, and team leadership to support business operations, as well as innovation. The Manager, Technical Services collaborates with stakeholders to align technology initiatives with company goals while ensuring compliance with industry standards and best practices.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Required Skills
Develop and implement IT policies, procedures, and strategic plans to support business objectives.
Identify opportunities for technological advancements and process improvements.
Oversee the maintenance, security, and reliability of IT systems, networks, and cloud-based services.
Ensure high availability and disaster recovery strategies are in place.
Manage software applications, databases, and enterprise systems to optimize performance.
Lead a team of technical support specialists in the field to provide support to the enterprise infrastructure.
Adhere to, review, and have strong understanding of cybersecurity policies to facilitate monitoring and protect company data and systems.
Ensure compliance with industry regulations, data protection laws, and IT security standards.
Provide necessary information to support regular security audits, risk assessments, and vulnerability testing.
Lead IT projects, including system upgrades, software deployments, and infrastructure enhancements.
Manage vendor relationships and negotiate contracts for IT services and solutions.
Supervise and mentor the IT team, providing guidance and professional development opportunities.
Establish and maintain IT support processes, ensuring timely resolution of technical issues.
Foster collaboration between IT and other departments to address business needs.
Develop and manage the IT budget, optimizing resource allocation.
Evaluate and recommend cost-effective technology solutions.
Stay up to date with emerging technologies, security threats, and industry best practices.
Required Experience
Required:
Bachelor’s degree in Information Technology, Computer Science, or a related field.
5 or more years of experience in IT management, infrastructure administration, or a similar role.
Strong knowledge of IT systems, database management, storage, networking, cloud technologies, and cybersecurity practices.
Proven leadership skills with experience in team management and IT project execution.
Excellent problem-solving, communication, and organizational skills.
Preferred:
Relevant certifications (e.g., ITIL, PMP, CISSP, CCNA, AWS, Microsoft Certified) are a plus.
Address
12401 Washington Blvd.
Salary
130790.00-214240.00
Shift
Days