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Prescription Refill Nurse (LVN) Call Center, Full-Time, Days w/Rotating Weekends

Apply Now Hospital Name PIH Health Physicians (PHP) Location Whittier, California Job Type Full-Time/Regular Job ID 22294-977 Date posted 05/15/2024

The Licensed Vocational Nurse is responsible for providing direct or indirect nursing care to patients who present with urgent, emergent, or potential health problems; utilizes knowledge of basic nursing principles, practices and ethics, and concepts under the direction of a practitioner to meet patient needs in the medical office setting.

PHP:

The Licensed Vocational Nurse is responsible for providing direct or indirect nursing care to patients who present with urgent, emergent, or potential health problems; utilizes knowledge of basic nursing principles, practices and ethics, and concepts under the direction of a practitioner to meet patient needs in the medical office setting.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on FacebookTwitter, or Instagram.


Required Skills

Refill Department:

  • Knowledge of medications and side effects.
  • Review and process medication renewal requests received from patients and pharmacies.
  • Review appointments and lab history.
  • Ensure the timely processing of medication refills.
  • Investigate the status of medication refills.
  • Ensure documentation is complete and accurate.

PHP:

  • Strong verbal and written skills.
  • Good understanding of nursing principles.
  • Good understanding of patient/family teaching principles.
  • Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs, electronic health record systems).
  • Good communication skills, bilingual in Spanish helpful.

Required Experience

Required:

  • Current California LVN license
  • Evidence of continuing education
  • Current American Heart Association Basic Life Support Card.

Preferred:

  • Experience with processing medication refills.
  • Experience answering calls regarding medication refills from patients and pharmacies.

Address
13502 Whittier Blvd

Salary
22.57-37.25

Shift
Days

FLSA Status
Non-Exempt

Zip Code
90602
Apply Now

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