RN Medical Practice Supervisor Family Medicine Residency

PIH Health is seeking a dedicated and skilled RN Medical Practice Supervisor to join our Family Medicine Residency team at the PIH Health Washington Medical Office Building (WASH). This full-time, regular/at-will position is an integral part of our healthcare network that serves the Los Angeles County, Orange County, and San Gabriel Valley region. As an RN Medical Practice Supervisor, you will play a pivotal role in supervising department operations and staff to ensure office efficiency and optimal workflow. You will perform various procedures associated with routine patient encounters and work closely with department leadership to troubleshoot and resolve issues. Your role is crucial in maintaining positive relationships with patients, practitioners, management, and staff. PIH Health is a nonprofit, fully integrated network that includes hospitals, outpatient medical office buildings, a multispecialty medical group, and home healthcare services. We are nationally recognized for patient care and experience, and we are committed to providing cutting-edge advancements and quality healthcare technology. As an RN Medical Practice Supervisor, you will be expected to maintain quality control standards, interpret and adapt guidelines and procedures, and manage time effectively. You will also be responsible for motivating staff to achieve goals and establish effective working relationships. Excellent communication and customer service skills are essential, as you will be a strong patient advocate. This position offers a competitive salary range of $84,302.40 to $139,110.40 annually, reflecting the junior management level of the role. For more information about our organization, visit PIHHealth.org or follow us on social media platforms such as Facebook, Twitter, and Instagram.

Required Skills

• Knowledge of computerized practice management and electronic health record (EHR) systems
• Proficiency in Windows, word processing, and spreadsheets
• Experience with practice management and EHR computer systems
• Ability to motivate department staff to achieve goals
• Establish effective working relationships
• Excellent communication skills
• Ability to maintain quality control standards
• Interpret, adapt, and apply guidelines and procedures
• Strong time management skills
• Excellent customer service skills
• Strong patient advocacy

Required Experience

• Current California RN Licensure
• Current CPR card
• Minimum of 3 years clinical nursing experience
• Ability to maintain composure & balance multiple priorities in a fast-paced environment
• Demonstrated leadership experience (i.e., charge nurse, team lead)
• At least two years in a supervisory role in an ambulatory clinical setting preferred
• BSN or currently working toward BSN preferred