Senior Director Emergency & Critical Care Services ( Emergency Department, Critical Care Center, Vascular Access)

The Senior Director is responsible and accountable for the operations of patient care in all areas of oversight, to include patient experience, personnel management, fiscal resources, performance improvement, and interdepartmental coordination / collaboration. The Senior Director ensures standards of care are met and that relationships with physicians and all disciplines are collegial; working together to keep the patient and family at the center of all decisions. 

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

·Advanced written, verbal, and non-verbal communication in the English language

·Proficiency in planning, directing, and evaluating department services

·Ability to relate effectively with all levels of the clinical and administrative/financial departments

·Knowledge of data processing and information systems related to a department

·Knowledge of trends, innovations, technology, and reimbursement for departmental clinical and administrative planning

·Knowledge of regulatory requirements (CMS Conditions of Participation, The Joint Commission, Title XXII, OSHA, LA County EMS,etc.) on an advanced level

·Intermediate to advanced computer skills

Required Experience

Required:

·Current California RN license

·Bachelors of Science in Nursing

·Masters of Science in healthcare related field or Masters in Business Administration

·Minimum five years experience of progressive Nursing management levels.

·Member of a Professional Organization, e.g., Emergency Nurses Association, American Association of Critical-Care Nurses, Association of California Nurse Leaders, etc.

·LA City Fire Card within 6 months of employment (PHGSH only)

Preferred:

·Specialty nursing leader certification

·Exposure to Magnet model and standards