VP Clinical Ancillary Services

*Not working with outside recruitment agencies at this time*

The Vice President of Ancillary Services, reporting to COO/CNO and provides strategic and operational leadership for all ancillary departments to ensure high-quality, efficient, patient-centered care. This role partners with executive leadership to align ancillary operations with organizational goals for quality, safety, patient experience, and financial performance.

Plans, organizes, and directs the operations of Ancillary services, including but not limited to departments of diagnostic imaging, laboratory, rehabilitation, respiratory services, and cardiology for both PIH Health Hospital and PIH Health Physicians.Ensures the effective use of all resources (human, material and financial) to create a ‘patients first’ environment in all areas.A clear vision for the departments working in concert with the strategic goals of the health system is necessary. Demonstrates a constant emphasis on superior performance and value added strategies. Is highly self-directed and has the ability to drive staff ownership and accountability. This is a senior management position.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Must have comprehensive knowledge of hospital operations, corporate organization and policies, governmental relationships to hospital operations, functions of the medical profession and organization, and human resources principles.
• Accuracy, planning, and judgment are required at a high level due to the frequent occurrence of unpredictable, unprecedented situations.
• Ability to frequently interact diplomatically with both internal and external groups.
• Excellent presentation, communication, and organization skills. Respect for and understanding of mission-driven institutions.
• Demonstrated ability to develop, communicate, and execute short- and long-term strategies aligned with organizational goals, translating vision into measurable outcomes through disciplined planning, prioritization, and accountability.
• Strong understanding of healthcare finance, budgeting, reimbursement models, and business operations, with the ability to analyze financial data, manage resources effectively, and make sound decisions that support operational sustainability and growth.
• Proven leadership in advancing clinical quality, patient safety, and performance improvement initiatives, with working knowledge of quality metrics, accreditation standards, and continuous improvement methodologies.
• Ability to lead organizations through change by fostering innovation, managing resistance, and implementing new processes, technologies, or care models that improve outcomes, efficiency, and patient experience.
• Demonstrated commitment to recruiting, developing, mentoring, and retaining high-performing teams, promoting a culture of engagement, accountability, professional growth, and succession planning.
• Skilled in building cohesive, interdisciplinary teams and facilitating collaboration across departments, encouraging open communication, shared decision-making, and alignment around organizational priorities.
• Strong interpersonal and communication skills to effectively engage physicians, clinical leaders, frontline staff, and financial stakeholders, fostering trust, alignment, and collaborative problem-solving.
• Ability to negotiate effectively and address conflict constructively, balancing organizational objectives with stakeholder concerns while maintaining professionalism, respect, and positive working relationships.
• Basic computer skills
• Demonstrated ability to plan, direct, monitor, and evaluate clinical and operational services to ensure efficiency, effectiveness, regulatory compliance, and alignment with organizational goals.
• Comprehensive understanding of federal, state, and local regulatory requirements impacting healthcare operations, including accreditation, licensure, compliance, and reporting standards.
• Ability to articulate and lead a clear vision for patient-centered, equitable, and safe care delivery, ensuring services are designed around quality, access, and patient experience.
• Bilingual in Spanish is a plus

Required Experience

Required:

• Five (5) years of progressive healthcare leadership in a large, complex, and integrated healthcare setting.
• Bachelors degree in Business, Healthcare Administration is required.
• CA RN license or clinical license in ancillary area (radiology, cath lab etc.)
• The ability to effectively analyze complex issues/problems and lead/influence individuals and groups in developing and implementing successful resolution tactics.
• The ability to set and maintain high standards of performance in a collegial environment, holding people accountable for achieving deliverables. An outcome-driven leader

Preferred:

• Minimum seven (7) years supervisory/management experience preferred.
• Master’s degree preferred.